Call Center Representative

22 hours ago

Bengaluru, India Caledon Technologies Full time

**Responsibilities**:

- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way

**Requirements**:
BE/ Btech and Graduates from any stream are eligible to apply.**(0-5) YEARS**:

- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Ability to multi-task, set priorities and manage time effectively

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