Relationship Officer

2 days ago

Delhi Delhi, India Him Logistics Pvt. Ltd. Full time

**Relationship Manager - Customs Clearance Division**

**Company**: HIM Logistics Pvt. Ltd.
**Location**: 2151/3D, New Patel Nagar, Shadipur, New Delhi, Delhi - 110008

**About the Company**:
HIM Logistics Pvt. Ltd. is a reputed and established organization engaged in **customs clearance, freight forwarding, and logistics solutions**. With years of industry experience and a strong network across major ports and ICDs, we are committed to delivering seamless and reliable logistics services to our clients.

**Position**: Relationship Manager - Customs Clearance Division**Key Responsibilities**:

- Manage and maintain strong relationships with existing clients while identifying opportunities for business growth.
- Coordinate with clients regarding shipment status, documentation, and clearance procedures.
- Oversee and verify **customs documentation** in compliance with regulatory requirements.
- Liaise effectively with internal departments, customs officials, and port authorities to ensure smooth operations.
- Handle client queries, provide timely updates, and ensure high levels of customer satisfaction.
- Maintain accurate records of transactions, correspondence, and client communication.
- Support business development initiatives and assist in client onboarding processes.

**Required Qualifications and Experience**:

- **Minimum 5 years of relevant experience** in **customs clearance or freight forwarding industry** (mandatory).
- In-depth knowledge of **import/export documentation**, **customs procedures**, and **port operations**.
- Strong communication and interpersonal skills with a client-centric approach.
- Proven ability to handle multiple accounts and meet deadlines under pressure.
- Proficiency in MS Office (Excel, Word, Outlook) and familiarity with logistics software will be an advantage.

**Key Skills**:

- Client Relationship Management
- Customs Clearance Procedures
- Documentation & Regulatory Compliance
- Communication & Coordination
- Problem Solving and Negotiation Skills
- Time Management and Attention to Detail

**Employment Type**: Full-Time

**Experience Required**: Minimum 5 Years (in Customs Clearance Industry Only)

**Location**: New Patel Nagar, Shadipur, New Delhi

**Salary**: As per industry standards and experience

**Note**:
+91-7982083955

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time

Work Location: In person

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