Learning Administrator Ii

**Learning Administrator II**

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:
Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology and learning and development methodologies that drive business results.

We are currently seeking a Learning Administrator (LA) who will perform administrative tasks associated with customer’s Skillsoft learning solutions and will be part of the Center of Excellence based in Hyderabad, India. The Learning Administrator is responsible for administrative aspects of the relationship between Skillsoft and the client, as defined and agreed upon by the customer and the Skillsoft Learning Consultant. The primary function of this role is to relieve clients and account teams of administrative tasks, manage learner administrative requirements, update and follow-up on delegated tasks to ensure progress to deadlines and on schedule projects.

OPPORTUNITY HIGHLIGHTS:

- LMS Administration across various platforms
- Learner/User management
- Catalog management
- Report administration including creating, merging, and manipulating report data
- Compliance campaign management
- Instructor Led Training tracking administration
- Meets regularly with manager to ensure proper project adherence
- Maintains in-depth knowledge of Skillsoft products and services
- Provides professional communication
- Creates and maintains project documentation for internal and external parties

SKILLS & QUALIFICATIONS:

- Experience with virtual and collaboration web tools.
- Knowledge of LMS or LCMS platforms, and preferably the integration of learning content with LMS platforms would be an asset
- Excellent customer service experience.
- Project management, time management and organizational skills.
- Team player and a strong relationship builder.
- Ability to work with internal virtual teams.

PERSONAL CHARACTERISTICS:

- Demonstrates proficiency with office productivity tools - Microsoft Excel, Word, Access, Outlook, PowerPoint
- Demonstrates an advanced level of proficiency in various Skillsoft platforms, including but not limited to: Percipio, Skillport, OpenAir, Salesforce, and more
- The ability to work thoughtfully and carefully to produce work that is complete and error-free.
- Accomplishing tasks by considering all areas involved, no matter how small; accurately checking processes and tasks; being watchful over a period of time
- Demonstrates ability to perform under pressure and with a sense of urgency; ability to meet deadlines
- Taking ownership of their responsibilities and executing autonomously.
- Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.
- Shows readiness and ability to learn new concepts, processes, and tools
- The ability to clearly and effectively express information, ideas and opinions through formal or informal written formats to deliver messages that are clearly understood by the intended audience

SUCCESS QUALITIES:
**Personally Accountable for Team Success. **We unleash our edge together.

**Confident Achievers.** We are bold.

**Intellectually Curious.** We are sharp.

**Adaptable, Agile & Resilient.** We are driven.

**Customer First.** We are real.

MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations **unleash their edge**. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

**Thank you for taking the time to learn more about us.**
**If this opportunity intrigues you, we would love for you to apply**

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.