Customer Support Executive

7 days ago

Mumbai Maharashtra, India OneSpider Technologies LLP Full time

**Job Posting: Customer Support Executive**

**Company Name**: OneSpider Technologies LLP

**Location**: Lower Parel, Mumbai (On-Site / Work From Office)

**Fixed Woking Hours**:Monday To Saturday | 10:00 am to 07:00 pm

**About Us**:
OneSpider Technologies LLP is a fast-growing software company that focuses on providing solutions for the Pharma and FMCG sectors. We create user friendly software and mobile apps that help distributors and retailers manage their operations effectively. Our commitment to innovation and customer satisfaction makes us a great place for freshers to learn, grow, and start their careers in tech and customer support.

**Your responsibilities will include**:

- Assisting clients with queries related to our ERP software.
- Providing expert support on software functionality.
- Addressing accounting and GST related concerns.
- Ensuring customer satisfaction by resolving issues in a timely manner.
- Collaborating with the team to improve our support processes.

**To be successful in this role, you'll need**:

- A willingness to learn and adapt.
- Good communication skills to interact with clients.
- Knowledge of accounting and GST.
- Freshers to 4 years of experience are welcome to apply.

**What We Offer**:

- A supportive environment for freshers to kickstart their careers.
- Opportunities for learning and professional growth.
- A chance to work with a dynamic team in a fast-paced industry.
- Competitive salary and benefits.

If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Overtime pay

Work Location: In person

Application Deadline: 03/06/2025
Expected Start Date: 04/06/2025

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