Telesales Executive

2 weeks ago

Viman Nagar Pune Maharashtra, India Epiv Solution And Services Full time

**Job Description: Telesales Executive (International Inbound Calls)**

**Overview**:
We are seeking a proactive and customer-oriented Telesales Executive to join our dynamic sales team. As a Telesales Executive handling international inbound calls, you will be responsible for engaging with potential customers, understanding their needs, and promoting our products or services to drive sales.

**Key Responsibilities**:

- **Handle Inbound Calls**: Manage incoming calls from international customers interested in our products or services. Provide prompt and professional responses to inquiries and requests.
- **Understand Customer Needs**: Listen actively to customers to understand their requirements, concerns, and objections. Offer appropriate solutions or information to address their needs effectively.
- **Promote Products/Services**: Utilize persuasive sales techniques to showcase the features and benefits of our offerings. Guide customers through the sales process and overcome objections to close deals.
- **Maintain Customer Relationships**: Build strong rapport with customers to enhance customer loyalty and retention. Follow up on sales inquiries and ensure customer satisfaction post-purchase.
- **Adhere to Sales Scripts and Guidelines**: Follow established sales scripts and guidelines to ensure consistency and compliance with company standards and regulations.
- **Document and Update Customer Records**: Accurately record customer information, transactions, and interactions in the CRM system. Keep detailed and organized records of sales activities.
- **Collaborate with Team Members**: Coordinate with other team members and departments to resolve customer issues and improve overall sales efficiency.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Language**:

- English (required)

Work Location: In person

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