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U.s Customer Service Executive

2 weeks ago

Mohali Punjab, India Maa Ganga Travels Full time

Full job description

**JOB DESCRIPTION**:
**Key Responsibilities**:

- Respond to customer inquiries and provide information about the product.
- Research, track, maintain and update leads.
- Handle customer inquiries, requests, and feedback through calls.
- Make outgoing calls to customers to provide detailed information on the product and fixing their meetings further with the sales team.
- Ensure customer satisfaction through effective communication and problem-solving.
- Maintain a high level of professionalism and courtesy in all customer interactions.
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

**Requirements and skills**:

- Basic knowledge of cars is an added advantage
- Fresher or 6 months to 1 year of experience in customer service.
- Minimum 12th pass from a recognized educational board.
- Must have excellent communication skills.
- Good understanding of customer service principles and practices.

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9646969705

**Job Types**: Full-time, Fresher

Pay: ₹20,800.80 - ₹33,005.78 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person