Avp Sales

Job Location
- Mumbai
- Experience (in Years)
- 8 - 16
- Job Type
- Full Time

**Job Description**:
**About the Industry**

The interior design market in India is large (4 lac homes delivered in top 8 cities annually) and

fragmented (~95% unstructured), with a very low customer satisfaction level, and an increasing

demand for personalized and well-designed interiors. Also, being a labour intensive market,

there are large inefficiencies, and scope for high margins through standardization of design and

product, which makes it a very attractive category for building a scalable and profitable brand.

**About the company**

Bonito Designs was started in 2012, and has built a very strong brand in the interior design

space, reflected in the popularity of its YouTube channel, which is the third largest in the

category globally (450k+ subscribers, 70m+ lifetime views). The team has designed over 1500

homes till date and have scaled exponentially in last one year in Bangalore. During COVID times

too, the organisation has grown significantly, demonstrating the most efficient capital

consumption to growth story and the lowest cash burn to revenue ratio in the organized online

interiors space. Founders have built a very strong leadership team with an exceptional design

head with a strong international experience and great talent across Marketing, Sales & Supply

Chain, leading a team of over 290+ people.

Bonito has been funded by Tomorrow Capital - an early stage strategic investment fund. With

the business stabilizing in Bangalore, Bonito will expand into Mumbai next, where we believe

there is a significant headroom for growth on account of possible large development tie-ups.

The experienced team of Bonito is well poised for exponential growth and will be raising their

next round of funding by 2021.

Job description

**Designation: AVP Sales (Closing)**

**Reporting to: Sales Head**

Functional Mandate:

- To ensure delivery of Gross and Net Sales Target for allocated Geography (Center/s).
- Manpower Planning, recruitment, training and for the Closing team as per business requirement.
- Responsible for developing and adhering higher standards of Customer Experience at all customer touch points under his purview.
- Evaluate and manage team’s training needs and ensure team is nurtured and adheres to highest standards of selling skills, communications, and customer experience.
- Responsible for planning, budgeting and delivering targets of Customer Referrals
- Responsible for ensuring quality of Sales by means of onboarding mínimal hold cases as well as ensuring at desired ration of Gross to net.
- Managing Customer Escalation on the Sales Floor
- Inter-departmental coordination for smooth onboarding & transition of Customer from Sales to design Floor. Responsible for developing, ensuring adherence to the processes & Quality. Responsible to ensure right commitments are made to customers.
- In-charge of devising and monitoring efficient customer allocation process to maximize productivity and conversion.
- Prepare & Review action plan for the team/s on weekly, monthly and quarterly basis in coordination with marketing team, CSL Team so that effective team execution and objective of walk-ins and closures, and Gross to net for the territory is achieved
- To provide insights to marketing and sourcing verticals, recommend & execute strategies to ensure uninterrupted walk-ins comprising of the right target group of customers for the specific project site assigned, from various sources
- Coordinate very closely with other functions like marketing (giving inputs for sourcing right target group) and CSL for smooth handover of the acquired clients

About Company

Upman Placements is a firm of Researcher & Recruitment Specialists. The company started life in 2002 in India as a recruitment specialist firm. The company has built a stellar reputation for high ethical standards, a specialized focus and unparalleled service. Emerged As one of the only truly global specialized staffing firms focusing exclusively in professional positions for our clients spread across more than 20 countries with a sizable presence across industry levels. With footprints in competitive markets of India, Europe, United Kingdom, Middle East, Singapore, Malaysia, Philippines, Indonesia, Brunei and East & Central African countries.