Telesales Executive
3 days ago
**Job Title: Telecaller - Real EstateJob Summary**:
**Key Responsibilities**:
- **Lead Generation and Cold Calling**:
- Make outbound calls to prospective clients, generating leads for property sales.
- Identify client needs, budget, and preferences to match suitable properties.
- Follow up with leads who have shown interest in a property.
- **Property Information and Consultation**:
- Provide detailed information about the properties, including location, pricing, and available amenities.
- Answer all customer queries regarding real estate offerings and services.
- Offer tailored recommendations based on the client’s requirements.
- **Scheduling Site Visits**:
- Schedule appointments for site visits and meetings with potential clients.
- Ensure smooth coordination between clients and real estate agents for property viewings.
- **Database Management**:
- Maintain and update the client database with accurate details (names, contact information, property interests).
- Keep track of all interactions and follow-up calls, ensuring timely communication.
- **Sales Conversion**:
- Work closely with the sales team to convert leads into actual sales.
- Follow up on interested clients to close deals and meet sales targets.
- **Customer Relationship Management**:
- Build and maintain strong relationships with clients to foster trust and customer satisfaction.
- Handle customer objections professionally and provide solutions to concerns.
- **Reporting**:
- Report to the sales or marketing manager on lead conversion rates, client interactions, and sales status.
- Maintain records of calls, outcomes, and follow-up actions.
**Qualifications and Skills**:
- **Education**: High school diploma or equivalent; a degree in business, marketing, or related field is a plus.
- **Experience**: Prior experience in telecalling, telemarketing, or sales (preferably in real estate) is preferred.
- **Communication Skills**: Excellent verbal and written communication skills with a clear and confident phone manner.
- **Customer-Oriented**: Strong ability to interact with customers and meet their needs.
- **Organizational Skills**: Good organizational skills and attention to detail in maintaining client records.
- **Knowledge**: Basic understanding of real estate terminology, property listings, and market trends.
- **Proficiency in MS Office/CRM tools**: Familiarity with CRM software is a plus.
**Key Attributes**:
- Persuasive and result-driven.
- Excellent negotiation skills.
- Problem-solving attitude and proactive approach.
- Ability to work in a fast-paced and target-driven environment.
- Patience and a strong ability to handle rejection.
**Work Environment**:
- **Type**: Full-time.
- **Location**: In-office or work-from-home (depending on the company).
- **Shift Timing**: Day shifts or as per the company's work schedule.
This role is crucial in driving sales for real estate businesses by actively reaching out to potential buyers and effectively promoting properties.
**Job Types**: Full-time, Permanent
Pay: ₹8,251.16 - ₹25,376.60 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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