Middleware Sme

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

You will be part of global SRE team that will provide high quality

SLA operating a global solution running in multiple regions/

projects.
- Run the production environment by monitoring availability and

taking a holistic view of system health

second level of escalation for severity.
- Build software and systems to manage platform infrastructure
- Improve reliability, quality, and time-to-market of our suite of

software solutions
- Define, monitor & manage error budgets to define Service level

Agreements (SLAs), Objectives (SLOs), and indictors (SLIs).
- Measure and optimise system performance, with an eye toward

pushing our capabilities forward, getting ahead of customer

needs, and innovating to continually improve
- Provide primary operational support and engineering for multiple

Technical Job Responsibilities
- Understand the lifecycle of infrastructure project (Design, Implement,

Transition and Operation). In-depth understanding of Public Cloud

(AWS/GCP/Azure) architecture & two more Application Servers (Prefer
- ably IBM WebSphere Application Server & RedHat JBoss; Oracle We
- bLogic, Apache Tomcat).
- Have troubleshooting experience with the ability to analyze

technical problems to prevent future occurrence.
- Design and implement innovations that improve service

reliability, infrastructure resiliency and security, and availability.
- Maintenance of our production infrastructure, tools and services.
- Identify and fill gaps in the monitoring & alerting system
- Develop/Deploy various tools, framework and solutions for

infrastructure monitoring, alerting, scaling, automation and

management aspects of our IT infrastructure and services to

ensure high availability, latency, and overall system health.
**Required Technical and Professional Expertise**
- Good understanding with open-source log monitoring software

like Prometheus, ELK/EFK/Greylog/DataDog, Istio, etc
- Exceptional ability and deep interest to learn new technologies

in this area, solve challenging problems, ample energy to evan
- gelise and implement appropriate solutions across the global

teams
- Have keen interest in growing and mentoring your fellow team

members.
- Good knowledge with large scale data systems and data pipe
- lines including managing NoSQL and HDFS/Hadoop clusters
- Good understanding with distributed storage technologies like

NFS, HDFS, Ceph, S3 as well as dynamic resource management

frameworks (Mesos, Kubernetes, Yarn)
- A proactive approach to spotting problems, areas for improve
- ment, and performance bottlenecks
- Preferred Qualifications
- Previous success in technical engineering
- Coding experience beyond simple scripts
- Have proven capability to interact with clients and deliver re
- sults, taking ideas to production

Experience: 12 to 15 Years
**Preferred Technical and Professional Experience**
- Gather and analyse metrics from operating systems, subsystems

& cloud native technologies to assist in performance tuning,

scale-up/scale-down, fault finding & operational excellence.
- Involved in solution/platform design discussion with cross
- functional teams to provide the infrastructure insight and

manage the proper technology and business trade-offs and

ensure the infrastructure meets performance and capacity

requirements
- Incident response, troubleshoot, postmortem, author incident re
- ports by coordinating with multiple engineering teams, RCA for

issues spanning code, network, database, and system compo
- nents.
- Design and automate emergency recovery procedures and other

tool sets to reduce manual work.
- Responsible for discovering, implementing and automating all

measures which are necessary to maintain SLA, uptime & drive

down the burden of toil.
- Design and implement innovations (systems, approaches, pro
- cesses, tools) that improve service reliability, fault-tolerance,

scalability, infrastructure resiliency, availability & security
- Partner with development teams to improve services through rig
- orous testing and release procedures
- Participate in system design consulting, platform management,

and capacity planning
- Create sustainable systems and services through automation

and uplifts
- Balance feature development speed and reliability with well-de
- fined service level objectives

Required Skills and Qualifications
- Bachelor’