Telecaller

2 weeks ago


Goregaon Mumbai Maharashtra, India Modi Group Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential customers to explain insurance products.
- Understand customer needs and suggest suitable insurance plans (life, health, motor, etc.).
- Maintain a database of customer information and follow up regularly.
- Achieve daily/weekly/monthly sales targets and KPIs.
- Provide detailed product information and answer customer queries effectively.
- Handle objections and convert leads into sales.
- Update CRM systems and prepare call logs and reports.
- Coordinate with sales and operations teams for smooth policy issuance.

**Requirements**:

- Proven experience as telecaller, telesales representative, or similar role (insurance background preferred).
- Strong communication and interpersonal skills.
- Ability to convince and negotiate over the phone.
- Basic computer knowledge and typing skills.
- Goal-oriented and self-motivated.
- Ability to handle pressure and rejection.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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