Receptionist/administration

**Job Title**: Club Receptionist - Olympic Sports Centre, Palava, Phase 2

**Location**: Palava, Phase 2, Lakeshore Greens
**Salary**: 15,000 to 20,000

**About the Role**:
**Key Responsibilities:Front Desk & Member Interaction**
- Greet members and visitors with a warm and welcoming attitude.
- Handle inquiries about memberships, facilities, and events both in person and over the phone.
- Assist members with check-ins, registrations, and bookings for club activities.

**Administrative & Operational Support**
- Maintain accurate records of member attendance and bookings.
- Process payments for memberships, events, and other services.
- Keep track of inventory for front desk supplies and ensure smooth daily operations.

**Customer Service & Complaint Handling**
- Address member queries and concerns in a professional manner.
- Provide information about ongoing and upcoming club events, classes, and promotions.
- Escalate issues to the management team when necessary to ensure quick resolution.

**Coordination & Communication**
- Liaise with trainers, coaches, and club staff to coordinate schedules and bookings.
- Assist in organizing events, tournaments, and wellness programs.

**What We’re Looking For**:

- **Experience**: 1-3 years in a front desk, customer service, or administrative role, preferably in a club, gym, or hospitality setting.
- **Skills**: Strong verbal and written communication, problem-solving, and multitasking abilities.
- **Attitude**: Friendly, approachable, and professional demeanor with a customer-first mindset.
- **Flexibility**: Willingness to work on weekends or evenings as per club operational hours.

**Compensation & Benefits**:
**Salary**: 15,000 to 20,000
**Access to Club Facilities**
**Growth Opportunities in Club & Hospitality Management**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 15/02/2025
Expected Start Date: 14/02/2025