Front Desk Receptionist

2 days ago

Satellite Ahmedabad Gujarat, India In5knite Solutions Full time

**Vacancy Overview**:
Job Title: Front Desk Executive

**Job Type**: Full-Time

Timings: 1000 hrs to 1900 hrs (Mon-Sat)

Office Location: IN5KNITE SOLUTIONS, 914, 9th floor, Iconic Shyamal, Shyamal Cross Road, Satellite, Ahmedabad - 380015

Department: Administration

**Key Responsibilities**:
**1. Front Desk Management**:

- Greet and welcome visitors as they arrive at the office
- Handle all incoming calls and direct them to appropriate departments or personnel
- Maintain visitor records and ensure smooth functioning of front office operations
- Manage appointments and scheduling of meetings for management

**2. Telecalling**:

- Make outbound calls to potential clients, customers, or leads to provide information about products/services
- Follow up on inquiries, leads, and previous calls to ensure customer satisfaction
- Handle basic customer queries and transfer calls to relevant departments if needed
- Keep accurate call logs and reports to track the performance of telecalling activities

**3. Administration**:

- Manage incoming and outgoing mail, courier services, and other administrative duties as required
- Coordinate with other departments for smooth office functioning
- Keep the front office area neat and organized

**4. Customer Interaction**:

- Respond promptly and professionally to queries from walk-in clients or customer
- Provide necessary product or service information and assistance to visitors or callers

**5. Data Entry & Record Maintenance**:

- Maintain and update customer databases
- Handle documentation and filing tasks for the front desk

**Required Qualifications & Skills**:

- Minimum qualification: Bachelor’s degree in any field
- Good communication skills in English, Hindi, and Gujarati
- Experience in tele-calling or front desk roles (min. 1 year)
- Proficient in Microsoft Office
- Pleasant personality with a customer-friendly attitude
- Ability to multitask and handle pressure

**Why Join In5knite Solutions?**
- Fast-growing company with a focus on global work visa and placement solutions
- Attractive performance-based incentives and international exposure
- Collaborative work culture and strong back-end support for file processing and documentation

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Ability to commute/relocate:

- Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 1 year (required)

**Language**:

- English (required)
- Hindi (required)
- Gujarati (required)

Work Location: In person

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