Beat Trainer

**4 - 8 years**:
**Any Graduate**:
**Training**:
**9 lkh ~ 10 lkh**:

- Job Description
- Capability Building | D2C Channel
- Position Overview:

- Beat Trainer serves as an enabler for the performance of Airtel Friends and Store Managers
- across Own and Franchise Retail stores of Airtel in Hyderabad. Beat Trainer would have
- approximately 100 Airtel Friends allocated to him across 15-20 stores. He/ She shall collaborate
- with D2C Head, Area Managers and Centre Capability Building team to design and execute
- training interventions for these 100 people.
- Job Responsibilities:
- Identify the training needs basis the observational studies and interactions with Airtel

Friends- Visiting the stores daily to provide On Job Training to Airtel Friends
- Driving performance of Airtel Friends through training interventions
- Driving desired input parameters through behavioral training
- Demonstrate the ideal customer interactions to Airtel Friends
- Coach the Airtel Friends on Soft Skills, Products and Processes
- Conduct trainings for new product/process launches
- Conduct Fitness certifications for Airtel Friends

Qualifications & Attributes:
- Excellent communications skills; professional presentation skills; self-starter, cooperative

attitude; team player.- 3+ years of training experience; On Job Training experience is preferred.
- Co-ordination and program execution skills required to interface with all the stakeholders.