Business Analysis

1 week ago


Noida Uttar Pradesh, India NTT DATA Full time

**Req ID**: 299449

We are currently seeking a Business Analysis -Nexthink/1E to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- 5 years of Service Desk Operations experience
- Experience of managing end point tools - Nexthink / 1E Tachyon / Systrack
- Experience of working on ITSM - ServiceNow, Remedy
- Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool.
- Act as a liaison between the vendor and our client
- Experience in identifying, implementing and driving automation initiatives

**About NTT DATA**

**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



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