Medical Transcriptionist Discharge Summary

6 days ago

Alwarpet Chennai Tamil Nadu, India Motherhood Full time

Adhere to all functional and service SoP’s
- Deal with all general inquiries, explain procedures and make new and follow-up appointments.
- Smoothly facilitate, in a non-disruptive manner, patients without appointment needing urgent consultation. May require politely requesting patients with appointments to wait longer.
- Explain requirements to new patients to ensure procedures are completed without delay.
- Proactively communicate with waiting patients; keep them updated and help them when required.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Patient notes and correspondence:
w Accurately capture and ensure complete data updated on system;
w Accuracy of ultrasound, X-RAY, Echo, HSG & discharge summary reports.
- Ensure 100% report dispatch.
- Coordinate with related department for smooth patient transfers.
- Maintain stock and reorder and monitor cost saving.

Ä Fulfilling the Service Vision & Inter-department Coordination:

- Is well-groomed as per standard; maintains discipline and decorum.
- Responsible for the implementation of the Service Vision - ensures personalized care while delivering service.
- Collects customer feedback as per SoP.
- Engages well with Clinicians and colleagues, builds respect and rapport.
- Coordinates with support departments to ensure customers are comfortable and services are as per standard.
- Maintains a cordial interpersonal relationship with all colleagues.

Ä Personal Development:

- Attends in-service programs and trainings to enhance knowledge.
- Ensures is up to date with latest protocols and practices.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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