Csr - Customer Service Representative

5 days ago

Sahibzada Ajit Singh Nagar Mohali Punjab, India RightO Services Pvt. Ltd. Full time

We're hiring dynamic and motivated individuals for multiple roles Chat Process, Customer Care Executive, Sales Executive, Telecalling etc.

If you have strong communication skills and a drive to succeed, this could be the perfect opportunity for you.

Roles & Responsibilities:

- Respond to customer inquiries, complaints, or support requests via phone
- Make outbound calls for feedback, follow-ups, or promotions (if required)
- Provide accurate information about products, services, or policies.
- Troubleshoot basic problems or escalate complex issues to higher support levels.
- Listen actively to understand the customer's problem.
- Offer solutions and ensure issues are resolved to customer satisfaction
- Location: Mohali
- Experience: Both Fresher and Experienced can apply
- Joining: Immediate
- Salary: Attractive package + incentives

Key Highlights:

- Great work culture
- Growth opportunities
- Performance-based rewards

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Shift allowance

Work Location: In person

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