Customer Service Representative

3 weeks ago

Sahibzada Ajit Singh Nagar, India TP Full time

About the Company

Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.

About the Role

We're hiring Customer Service Representatives for our premium process at Teleperformance As a key member of our team, you'll provide exceptional customer service, resolve queries, and drive customer satisfaction.

Responsibilities

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues
  • Provide product/service information
  • Meet performance metrics and targets

Qualifications

  • 1+ year of BPO experience
  • Grad and Under-graduate degree
  • Excellent communication skills
  • Ability to work in rotational shifts (for males) or day shifts (for females)

Required Skills

  • Strong customer service orientation
  • Effective problem-solving skills
  • Ability to work in a fast-paced environment

Preferred Skills

  • Experience in a similar role
  • Familiarity with customer service software

Pay range and compensation package

Competitive CTC of ₹24000

Fresher-20k

6-month experience in Bpo-21k

6-month Experience in Travel-24k

Equal Opportunity Statement

Teleperformance is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic.

If you're passionate about delivering exceptional customer service, apply now

Kindly share your resume :-

HR Deepak-

Email ID

Office Address - Bestech Business Towers sector 66 Mohali Teleperformance Recruitment Area Ground floor Tower A

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