Call Handler

Call Handler opportunities with BT are varied with roles available in various business areas, so differing levels of customer service may be required depending on individual roles. Some are inbound services such as Relay UK or 999 contact centres, and others are internal support desks. Key Responsibilities - Manage and respond to a high volume of inbound...

Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations, which you will be expected to deliver consistently. The ability to speak clearly and calmly will also be important. Empathy and excellent customer service skills are...

you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

We are looking for a dynamic and customer-centric individual to join our team as a Customer care Executive. **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be on phone for a long time and be...

Respond to customer inquiries via calls, emails, chat, and social media Provide accurate, valid, and complete information about products and services. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain customer satisfaction by going the extra mile to deliver a positive experience. Escalate unresolved...

Respond to customer inquiries via calls, emails, chat, and social mediaProvide accurate, valid, and complete information about products and services.Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.Maintain customer satisfaction by going the extra mile to deliver a positive experience.Escalate unresolved issues to...

**Job Title: Customer Complaint Handler** **Location**: Karol Bagh, New Delhi **Company**: AK INFO **Job Type**: Full-Time **Experience**: 0-3 years **Department**: Customer Support / Service **Job Summary**: **Key Responsibilities**: - Listen to customer concerns patiently and note down complete issue details - Acknowledge and respond to complaints...