Female - Customer Relationship Executive

1 week ago

Malviya Nagar Delhi Delhi, India 4moles.com Full time

We are seeking a Customer Relationship Executive for our fast-paced and highly talented concierge team.

**Responsibilities**
- Support the concierge by addressing queries related to Qutab Golf Course.
- Engage with golfers at Qutab Golf Course and resolve any concerns they may face.
- Manage Qutab Golf Course memberships and oversee Tee sheet schedules.
- Handle walk-in bookings and coordinate day-to-day reservations.
- Demonstrate excellent presentation and communication skills in all interactions.
- Identify potential leads for third-party partnerships near Qutab Golf Course.
- Conduct first-level discussions with identified partners regarding the loyalty program.

**Requirements**:

- 1-2 Year in customer service or telesales
- Excellent communication skills
- Passion for superb hospitality and customer service
- Good computer skills.
- Should have knowledge of how the concierge is set up
- Extraordinary organizational and multitasking skills

**Work Location**: DDA Qutab Golf Course; Nearest Metro Station is Malviya Nagar

**Working Days**:5 days (Tuesdays & Wednesdays will be fixed days off.)

**Shift Time**:9:30 AM to 6 PM

Pay: ₹20,000.00 - ₹32,296.40 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Application Question(s):

- Job location will be Qutab Golf Course. Are you comfortable with the location?
- Are you comfortable with Saturdays and Sundays being working days, with Tuesdays and Wednesdays as fixed-off days?

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

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