
Technician Crane Service
1 week ago
Chennai and Bangalore- Employment type: Undefined term- Full-time/part-time position: Full time- Job Code USA/CA:
**Technician Crane Service**:
One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees.
Our three core values - trust in people, total service commitment and sustained profitability - create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior - the values guide our leadership, operations and activities.
We are now looking for Field Service Engineer who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.
Your key role:
- Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
- The field operative accepts work packages and enters work against the SR/WP.
- The field operative cannot create new service requests (except through “do work”).
- Record faults/exceptions using Risk & Recommendation method,
- Estimate labor hours and parts cost for repairs.
- Perform Safety Review and Visit Review and record next steps.
- Consult with our customers to permit informed buying decisions based on recommendations made.
Qualification and Experience: Diploma (Electrical) with 2 - 3 years’ experience
Reporting to : Service Manager
Competencies and skills we expect for this role:
- CRM Siebel
- Field Service Siebel
- Customer focused
- Basic Crane Technical knowledge
- ISO awareness
What we offer you:
In return, we can offer you exciting and challenging Field Service Engineer position in Industrial Services South Asia team and with us, you will create value added services and connecting our customers as per our Lifting People Strategy.
Additional information:
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