Specialist, Crane Service

3 weeks ago

Chennai Tamil Nadu Guindy Tamil Nadu, India Konecranes Full time

Company Description At Konecranes we believe that great customer experience is built on the people behind the Konecranes name Everything we do we do with passion and drive We believe diversity drives business success and is the foundation for our growth We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves This is what makes Konecranes a unique place to work One of Konecranes core competitive advantages is its highly skilled motivated and engaged employees Our three core values - trust in people total service commitment and sustained profitability - create a joint foundation for all Konecranes employees They are the backbone of our company and guide our decisions and priorities Konecranes values are a part of our identity and shown in our behaviour - the values guide our leadership operations and activities We are now looking for Field Service Engineer who is passionate about working in Field Services role In this role you will be responsible for the services and maintenance at site location Your key role 1 Work assignments are planned by the branch service planner or maintenance planner and assigned to the field operative 2 The field operative accepts work packages and enters work against the SR WP 3 The field operative cannot create new service requests except through do work 4 Record faults exceptions using Risk Recommendation method 5 Estimate labour hours and parts cost for repairs 6 Perform Safety Review and Visit Review and record next steps 7 Consult with our customers to permit informed buying decisions based on recommendations made Qualifications Qualification and Experience Diploma Electrical with 2 - 3 years experience in crane industry Reporting to Service Manager Competencies and skills we expect for this role Field Service Siebel Customer focused with ready for Emergency travelling Basic Crane knowledge with strong in technical side Drive and PLC knowledge is preferable Awareness of ISO 14001 45001 Standards Additional Information What we offer you In return we can offer you exciting and challenging Field Service Engineer position in Industrial Services South Asia team and with us you will create value added services and connecting our customers as per our Lifting People Strategy Konecranes moves what matters We are a global leader in material handling solutions serving a broad range of customers across multiple industries We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way That s why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination

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