Inbound Call Centre Operator

4 days ago

Kashmiri Gate Delhi Delhi, India DPR DEVELOPERS & BUILDERS Full time

A customer care executive is a professional responsible for communicating the proper policies regarding customer service expectations within a company. Some of their duties include meeting with other company executives, responding to customer questions, assisting with customer issues and helping train customer care staff. They're often responsible for front-facing duties that directly impact the customer's experience of an organisation. They may also lead a team of customer service professionals and educate them on how to tackle customer queries.

**Responsibilities**
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.

**Job Types**: Full-time, Permanent

**Salary**: ₹12,350.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 9810525574

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