
Automotive Service Advisor
4 days ago
**About GoMechanic**
Founded in 2016, GoMechanic has emerged as India's premier multi-brand car service company, dedicated to providing a reliable and cost-effective car service to the aftermarket (customers owning cars in the 3 - 15 years of age). Originally conceived as a car service aggregator, catering primarily to institutional customers, GoMechanic has since undergone a remarkable transformation to become a leading aftermarket repair/service player in the automotive vehicle repair industry using cutting-edge technology and innovation. The company is pursuing an audacious goal of serving 1 out of 10 vehicles in the aftermarket service segment through a network of trusted service workshops (run through a franchised model) across India.
At GoMechanic, we place a strong emphasis on continuous growth and improvement. We welcome individuals and partners who share our passion for innovation and are eager to embrace new challenges.
**About the Role**
Service Advisor is responsible for providing excellent customer service by assisting with vehicle service needs, managing work orders, coordinating with service technicians, and ensuring timely, high-quality service delivery.
**Location**: _Bengaluru, Karnataka_
**Roles and responsibilities**:
- Greet customers, assess vehicle service needs, and provide service estimates.
- Create work orders and ensure smooth communication between customers and technicians.
- Schedule service appointments and manage service calendars.
- Oversee parts inventory and assist in sourcing required parts.
- Prepare invoices, explain charges, and process payments.
- Follow up with customers to ensure satisfaction and future service needs.
**Skills**:
- Bachelor’s degree in mechanical or related field
- Ability to build and maintain client relationships.
- Strong communication skills.
- Previous experience in automotive service or customer service.
Pay: ₹20,000.00 - ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Joining bonus
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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