International Customer Service Advisor

6 days ago


Indore, India Torenia Technologies Pvt Ltd Full time

**Excellent English Communication skills required, minimum One year International BPO experience Mandatory. (Not for freshers)**

**Person must be Graduate.**

**Location-Indore**

**Roles and Responsibilities**

Were looking for a talented customer advocate to join an elite team that will work with our top customers to resolve complex issues - so they can have the best travel experience imaginable

**What you'll do**:

- Lead the resolution of issues from online (voice ) and offline (Service Requests) sources from start to finish
- Develop and build a world class travel agent skill set
- Develop and cultivate relationships with a broad network of co-workers, management, and partners
- Navigate sophisticated technology and robust resources to determine solutions while staying in the drivers seat on managing customer expectations
- Provide our travelers with best-in-class service that makes our customers want to come back and book travel with one of our travel brands
- Adapt schedule as needed so customers dont have to wait long to connect with an agent

**Salary**: ₹25,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9009873447


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