Associate - Finance Shared Services

3 days ago

Bengaluru Karnataka, India Lowe's Full time

**About Lowe’s**

**About the Team**:Invoice chargeback process is the overall process of researching and resolving chargeback requests. Vendors can raise chargeback requests through companies’ portal.

**Job Summary**:
This role focuses on processing AP Invoices, Handling Disputes, Returns reviewing for proper documentation and approvals received and invoices received in system. Communicate with stake holders and resolves questions or discrepancies, evaluate processes for improvements and recommend changes. In addition, they need to focus on training the new joiners.

**Roles & Responsibilities**:
**Core Responsibilities**:

- Ensure all assigned unpaid invoices, disputes & returns are resolved in a timely manner.
- Process all invoices assigned are completed with set accuracy and productivity.
- Prioritize the ageing and urgent requests on regular basis.
- Perform Vendor Analysis.
- Perform Aging Analysis.
- Follow desktop procedures and controls while working on invoices.
- Analyze the root cause of errors and work towards mitigating those in future.
- Ability to collaborate, manage adhoc requests.
- Maintaining a good communication bridge between various stakeholders and team for efficient work culture.
- Follow the escalation matrix and keep the Specialist/Senior Specialists informed on all process changes/escalations.
- Work in collaboration with Specialist/Senior Specialists and to understand challenges/concerns. Identify process gaps and proactively work with stake holders to fix process gaps.
- Train the New joiners and existing team members to fill the knowledge gaps.

**Years of Experience**:

- A minimum of 1-3 years' experience in accounts payable and trade payables.

**Education Qualification & Certifications (optional)**

**Required Minimum Qualifications**:

- Bachelor's degree

**Skill Set Required**

**Primary Skills (must have)**

**Key Skillsets**:

- Attention to detail.
- Good written and verbal communication skills.
- Should be able to handle pressure.
- Ability to work with the team and individual.
- Being Proactive.

**Secondary Skills (desired)**
- Knowledge in office software, such as Microsoft Excel, Word, and Outlook.
- Should have good understanding of Retail.
- Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

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