Back Office Executive

1 day ago

Kodambakkam Chennai Tamil Nadu, India Crest climber software solution pvt ltd Full time

A back office executive performs administrative and clerical tasks to support an organization's operations, acting as the "backbone" of the company by managing data, processing transactions, handling records, and coordinating with other departments. Key duties include data entry and database management, generating and disseminating management information system (MIS) reports, maintaining accuracy of financial records, and providing support to the front office team. They also handle customer inquiries, coordinate with other departments, and assist in implementing company policies to ensure seamless operations. - Core Responsibilities - Data Management: Collect, organize, and maintain accurate data in databases, ensuring high levels of data integrity. - Record Keeping: Maintain organized and accurate records of all company activities and transactions, including financial documents. - Reporting: Generate and distribute various reports (like MIS reports) to different departments, analyzing and interpreting data for management decision-making. - Administrative Tasks: Perform a wide range of administrative duties, such as managing office supplies, filing, and handling correspondence. - Interdepartmental Coordination: Work with other departments to ensure smooth communication and efficient workflow, acting as a liaison between front office and back office operations. - Customer Support: Handle customer inquiries, resolve complaints, and provide support to ensure customer satisfaction. - Project Support: Assist with project-related tasks by overseeing orders, monitoring timetables, and ensuring timely delivery of supplies. Key Skills - Data Analysis: Ability to analyze and interpret data to provide insights to senior management. - Organization: Excellent organizational skills to maintain records, files, and databases. - Communication: Strong communication skills to interact effectively with team members and other departments. - Problem-Solving: Ability to identify and resolve discrepancies in data and reports. - Technical Proficiency: Proficiency with office software, such as MS Excel, Word, and PowerPoint. Qualifications - Education: A Bachelor's degree in Business Administration or a related field is often preferred. - Experience: Proven experience in a back office or similar administrative role. Pay: ₹10,088.19 - ₹38,010.13 per month **Benefits**: - Food provided Work Location: In person

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