Call Quality Auditor- Bpo

4 days ago

Mohali Punjab, India KV Marketing Solutions Full time

We are hiring for the "Quality Analyst" profile for our Mohali office. **Job Responsibilities-** - Participate in the design of call monitoring formats and quality standards. - Performs call monitoring and provides feedback to the agents. - Use a quality monitoring data management system to compile and track performance at team and individual levels. - Participate in customer and client listening programs to identify customer needs and expectations. - Provide actionable data to various internal support groups as needed. - Prepare and analyze internal and external quality reports for management staff review. - Perform other duties as assigned. **Qualification and Skills Set-** - Minimum 3 years of relevant Experience. - Bachelor Degree a must. Excellent verbal, written and interpersonal communication skills; - Must be self-motivator and self-starter; - Exceptional listening and analytical skills; - Solid time management skills; - Must be proficient with Microsoft Office (intermediate Word, basic Excel); Pay: ₹28,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental Pay: - Overtime pay Ability to commute/relocate: - Industrial Area, Sector-83, Mohali - 160055, Punjab: Reliably commute or planning to relocate before starting work (required) **Experience**: - Call Auditing: 3 years (required)

  • Quality Auditor

    4 days ago

    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    4 days ago

    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    2 days ago

    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Analyst** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    2 weeks ago

    Mohali, Punjab, India MG BAKERS PVT LTD (NIK BAKER'S) Full time

    Required Quality Auditors for our Nik Baker's Outlets to check the quality of the food. - Qualification**:Graduation in any stream or Hotel Management or education related to Food Science.**: - Freshers can also apply. - Transport charges and fuel charges will be paid by the Company Pay: ₹200,000.00 - ₹240,000.00 per year **Benefits**: - Health...

  • Quality Auditor

    6 days ago

    Mohali, India Bridging Technologies Full time

    Bridging Technologies is hiring for **Quality Auditor-** **Experience**:Minimum 2 Years **Location**:Mohali **Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses a quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call...

  • Quality Auditor

    2 weeks ago

    Mohali, India Bridging Technologies Full time

    **Let's work together**: Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players. **Benefits & Perks**: - Awesome office space - Daily meals in Bridging for day & night shifts - Quarterly events and Rewards & Recognitions Success starts...

  • BPO / Call Center

    3 weeks ago

    Mohali, India driver Full time

    We are looking for energetic and customer/-oriented BPO / Call Center Executives to handle inbound and outbound calls professionally.

  • Quality Auditor

    1 week ago

    Mohali, India Bridging Technologies Full time

    **Let's work together**: Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players. **Benefits & Perks**: - Awesome office space - Daily meals in Bridging for day & night shifts - Quarterly events and Rewards & Recognitions Success starts...

  • Quality Auditor

    4 days ago

    Mohali, India Bridging Technologies Full time

    **Let's work together**: Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players. **Benefits & Perks**: - Awesome office space - Daily meals in Bridging for day & night shifts - Quarterly events and Rewards & Recognitions Success starts...

  • BPO call center

    2 weeks ago

    Mohali, Punjab, India KS Job Junction Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Description: BPO – Voice & Non-Voice ProcessPosition: BPO Executive (Voice & Non-Voice)Location: Sector 67, MohaliShift: Rotational Shifts (Day/Night)Day Shifts only for female candidatesSalary: ₹10,000 – ₹15,000 (Based on Interview)Qualification: Minimum 12th passSkills: Good Communication in EnglishAge Limit: 18 to 30 yearsExperience: Freshers...