Duty Officer

9 hours ago

Ludhiana Punjab, India PVR Cinemas Full time

**Position : Duty Officer**

**Location 1- PVR: Pavilion Mall, Ludhiana**

**Location 2- PVR: Silver Arc, Ludhiana**

**Requirements**:

- Should be from Hospitality Background
- Graduate/Diploma in Hotel Management.
- Fluent in English

**Competencies**:

- Proficiency in using MS Office
- Team Building Skills.
- Creative thinker with a high degree of integrity and discipline.
- Strong knowledge of consumer/cultural trends.
- Interpersonal and negotiating skills
- Excellent conflict resolution and problem-solving skills.
- Self-motivation and drive towards winning and a “can do” attitude.
- Responsible for the smooth functioning of the day to day operations at the site level.

**DUTIES AND RESPONSIBILITIES**:

- Ensure his responsibility area is well equipped, operational and his team is provided with adequate tools. This includes:

- The responsibility area is clean.
- All POS/ Equipment are active.
- Ensure BGM is ON.
- Marketing collaterals in responsibility area are in place.
- Conducting Pre-opening Audi - check.
- Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness.
- Ensure that Audi’s are opened in time and ESP is available at the Exit to Thank the patrons.
- 100% assistance to the ESP. Should be a solution provider to the ESP.
- First & immediate contact for any customer concern & need.
- In no circumstances, he/she to handle cinema imprest or handle daily cash drop safe.
- Ensure aesthetic visual display/ presentation in concession & box office.
- Proper FIFO is maintained with special care to fast perishable product.
- Maintains Displays, Danglers & all visuals at candy.
- Train the staff for up selling, suggestive selling and in auditorium (SOS) selling.
- Responsible for the smooth functioning of the day to day operations at the site level External customers for ensuring value service delivery.

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Work Location: In person

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