Academic Counselor

2 days ago

Kandivali Mumbai Maharashtra, India Ralph Ryker Learning Pvt Ltd Full time

**Customer Consultation and Needs Assessment**:

- Engage with potential leads to assess their educational needs and objectives.
- Provide personalized consultations to recommend suitable products or services.
- **Sales Process Management**:

- Oversee the sales cycle, from prospecting and lead generation to closing deals.
- Follow up on leads, conduct product demonstrations, and negotiate terms effectively.
- **Business Development Strategies**:

- Create and implement strategies to grow revenue and expand market presence.
- Identify and establish partnerships with channel partners and educational institutions.
- **Market Research and Analysis**:

- Conduct in-depth market research to identify trends and analyse the competitive landscape.
- Use insights to inform strategic sales and marketing initiatives.
- **Product Knowledge and Training**:

- Maintain a strong understanding of company products, their features, and benefits.
- Effectively communicate value propositions to prospective clients.
- **Customer Relationship Management (CRM)**:

- Utilize CRM tools to track interactions, manage leads, and maintain accurate sales records.
- **Revenue Forecasting and Reporting**:

- Forecast sales revenue and track progress toward meeting targets.
- Generate detailed performance reports and key metrics for senior management.
- **Adaptability and Innovation**:

- Stay updated on emerging EdTech trends and best practices.
- Adapt sales strategies to capitalize on new opportunities.
- **Ethical Standards and Compliance**:

- Uphold integrity and adhere to company policies and relevant legal guidelines.
- **Cross-functional Collaboration**:

- Work closely with digital marketing, academic delivery, collections, and placements teams.

11. **Continuous Learning and Improvement**:

- Actively seek feedback to identify areas for improvement.
- Participate in training to enhance skills and industry expertise.
- **Customer Success and Reference Generation**:

- Ensure client satisfaction and proactively address issues.
- Leverage customer success to generate referrals.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 28/01/2025

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