Customer Care Executive
2 weeks ago
Manage customer subscriptions - onboarding, renewals, and support.
- Maintain accurate customer records, feedback, and issue logs using **Excel/Google Sheets**.
- Generate daily/weekly reports related to customer interactions and subscription performance.
- Coordinate with internal departments (Operations, Sales, etc.) for smooth issue resolution.
- Support in backend tasks for the daily operations of BigBasket’s **subscription/daily segment**.
- **Report early to the office** if required, as per operational needs related to daily order cycles.
Pay: ₹25,000.00 - ₹28,000.00 per month
Application Question(s):
- Do you have experience in excel and advance excel?
- what is your notice period ?
**Experience**:
- Customer service: 1 year (preferred)
- Customer retention: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7470997661
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