Immigration Counselor

**About the Company**:
Company Overview: AE Square Im-Migration Services Pvt Ltd is a reputable immigration consultancy firm dedicated to providing exceptional immigration services to individuals and families worldwide. Our mission is to simplify the immigration process and guide our clients through every step with professionalism and expertise.

We are currently seeking a dynamic and motivated Immigration Counsellor to join our team and contribute to our continued success.

**1. Client Consultation**:

- Meet with potential clients to understand their immigration goals (work, TRV, permanent residency, etc.).
- Explain the different visa options and processes based on their eligibility and aspirations.

**2. Eligibility Assessment**:

- Conduct initial screenings to determine client eligibility for various visa types (work visas, student visas, residency programs).

**3. Visa Application Assistance**:

- Guide clients on how to prepare for visa interviews or assessments, if applicable.

**4. Document Review & Processing**:

- Review client documents for accuracy, completeness, and compliance with immigration laws.

**5. Stay Updated on Immigration Policies**:

- Regularly update your knowledge of changing immigration laws, policies, and procedures for different countries (e.g., Canada, Australia, UK, USA).
- Stay informed about updates in visa categories, processing timelines, and immigration pathways.

**6. Client Relationship Management**:

- Manage and resolve client issues professionally and in a timely manner.

**7. Administrative Support**:

- Coordinate with other departments, including legal teams or documentation teams, to facilitate the immigration process.
- Assist with any other administrative tasks required in the immigration consultancy.

**Skills Required**:
**1. Communication Skills**:

- Verbal Communication: Excellent ability to clearly explain complex immigration processes to clients in a way that is easy to understand.

**2. Interpersonal Skills**:

- Ability to build trust and rapport with clients.
- Empathy and patience when dealing with clients who may be anxious or unsure about the immigration process.

**3. Problem-Solving**:

- Strong analytical skills to assess client needs and provide appropriate immigration solutions.
- Ability to think critically and resolve any issues that may arise during the immigration process (missing documents, delays, etc.).

**4. Attention to Detail**:

- Strong organizational skills to manage multiple client cases simultaneously.

**5. Customer Service**:

- Client-focused approach, ensuring a positive experience throughout the immigration process.
- Ability to remain calm under pressure and provide timely responses to client queries.

**6. Research Skills**:

- Capacity to stay updated on the latest immigration laws and visa changes in various countries.
- Ability to find relevant information quickly, ensuring clients receive accurate and timely guidance.

**7. Computer Skills**:

- Proficiency in using Microsoft Office (Word, Excel, Outlook) and any customer relationship management (CRM) software.

**8. Time Management**:
**Fresher**:
**Min Degree/English fluency/ Bulk mailing/**

**Experienced**:
**Min 2 to 3years experience into Immigration Sales**
**All Immigration laws/policies knowledge required**
**TRV/PR/Work Visa knowledge**

**Salary range**:
Fresher: 1.56LPA to 1.8LPA
Experienced: 2.16LPA to 3.5LPA

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Somajiguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person