Executive - Call Centre

3 days ago

Hyderabad Telangana, India Banyan Nation Full time

**Location: Hyderabad, HO**:
**Employment Type: Full-time**:
**Job Overview**:
**Key Responsibilities**:
**1. Customer Service & Communication**
- Handle to inbound and outbound calls, addressing customer and supplier inquiries on
- product availability, delivery timelines, order status and technical specifications related to product.
- Provide accurate information and technical insights regarding HDPE and PP products, leveraging polymer knowledge

**2. Sales & Supplier Support**
- Support lead generation and follow-up activities to contribute to sales growth and
- strengthen the supply pipeline to ensure customer and supplier needs are met Assist the Sales team in achieving targets by delivering excellent customer service and fostering client relationships
- Engage suppliers through telesales techniques to support deal closures and build lasting supplier relationships

**3. Data Management**
- Accurately record customer interactions and order details in the CRM, ensuring data is accessible for performance tracking and reporting

**4. Complaint & Issue Resolution**
- Address customer and supplier complaints or concerns, providing immediate solutions when possible, and escalating complex issues to the relevant teams.

**5. Follow-Up**
- Conduct follow-up calls to gather feedback, enhance customer retention, and build positive client relationships

**Qualifications**:

- Bachelor’s degree, with preference for CIPET (Central Institute of Plastics Engineering &
- Technology) graduates.
- 1-2 years of experience in customer service, sales, or call centre roles, ideally in support
of supply chain or sales functions.
- Knowledge of polymers, particularly HDPE and PP, with an understanding of recycling
processes.
- Proficiency in CRM systems and Microsoft Office.
- Fluency in English and at least one regional language (preferred: Hindi, Marathi,
Gujarati, Telugu, Tamil)

  • Call Centre Executive

    4 days ago

    Hyderabad, Telangana, India Apollos Partners Full time

    We are looking for the Call Centre Executives Qualification: Inter or Any Graduate Experience: 1 to 5yrs Location: Ameerpet, Hyderabad Languages: Hindi, English and Telugu **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: -...

  • Call Centre Executive

    4 days ago

    Hyderabad, Telangana, India Apollos Partners Full time

    We are looking for the Call Centre Executives Qualification: Inter or Any Graduate Experience: 1 to 5yrs Location: Ameerpet, Hyderabad Languages: Hindi, English and Telugu **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: -...

  • Call Centre Assistant

    3 days ago

    Hyderabad, Telangana, India Imperial Dental Group Full time

    Job Title: Call Center Assistant (Hyderabad Office) Company: Imperial Dental Group Job Type: Full-time Location: In-office - Hyderabad (City Center) Schedule: Monday to Friday: 12:00 PM - 10:30 PM 5:30 - 6:30 Saturday: 12:00 PM - 5:30 PM 6 working days per week (including Saturdays) Sunday off **Job Description**: Imperial Dental Group is hiring Call...

  • Survey Operations

    2 days ago

    Hyderabad, Telangana, India Pepup HR Full time

    **PEPUP HR CONSULTING PVT LTD** **Job Profile: Survey Operations (Call Centre)** **Job Type**: Full Time (WFO) Location: Chennai, Tamil Nadu Joining: Immediate (within 7 days of selection) **ABOUT JOB**: - As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a...

  • Contact Centre Representative Gsc's

    3 days ago

    Hyderabad, India HSBC Full time

    **Business**:CONTACT CENTRE :SERVICE & SALES** **Open positions: 1** **Role Title**:Contact Centre Representative** **Global Career Band: 8** **Location **_(Country / City)_**:Hyderabad** **Recruiter Name**: Jamal Unnisa** **The Opportunity**: Receives general inbound customer calls in a contact centre environment typically on a single product and or...

  • Contact Centre Representative Gsc's

    1 week ago

    Hyderabad, India HSBC Full time

    **Business**:CONTACT CENTRE :SERVICE & SALES** **Open positions: 1** **Role Title**:Contact Centre Representative** **Global Career Band: 8** **Location **_(Country / City)_**:Hyderabad** **Recruiter Name**:Jamal Unnisa** **The Opportunity**: Receives general inbound customer calls in a contact centre environment typically on a single product and or...

  • Front Office Executive

    4 days ago

    Hyderabad, Telangana, India Centre For Sight Full time

    **Centre For Sight is looking for below profile**: **Post**: Front Office / OT Assistant **Location**: Ramchander House, 5-9-83/B, Chapel Rd, opposite LB Stadium Road, Public Gardens, Fateh Maidan, Nampally, Hyderabad, Telangana 500001 **Shift Timings**: 9 AM to 6 PM **Good Communication Skills** Pay: ₹15,000.00 - ₹20,000.00 per...

  • Research Associate at The Centre for Sustainability

    16 hours ago

    Hyderabad, India Mahindra University Full time

    **Role**: Research Associate at the Centre for Sustainability **Qualification**: Post-Graduate in Sustainability **Location**: Hyderabad Mahindra University, notified by the Government of Telangana in May 2020, is a State Private University. With 3000+ students spread across the Schools of Engineering, Management, Law, Education, and Media; the University...

  • Tele Calling Executive

    4 days ago

    Hyderabad, Telangana, India Wynim Exhibitions Full time

    Graduates with Great Convincing Power and Excellent Communication Skills need to apply. Experience of minimum _**1 year in Tele-calling /Tele-sales or Tele-marketing**_ with proven sales track record. **RESPONSIBILITIES & DUTIES**: The responsibilities would include: - Data collection. - Handling Inbound calls, making outbound calls on hot leads generated...

  • Tele Calling Executive

    4 days ago

    Hyderabad, Telangana, India Quiclo Smart Wash Full time

    Quiclo is a premium app-based laundry service provider, redefining convenience and quality in Hyderabad. We offer doorstep pickup and delivery of garments, with seamless online tracking and an exceptional customer experience. We are a passionate team focused on building a brand synonymous with laundry care excellence. About the Role: We are looking for a...