Call Centre Assistant

2 days ago


Hyderabad Telangana, India Imperial Dental Group Full time

Job Title: Call Center Assistant (Hyderabad Office)

Company: Imperial Dental Group Job

Type: Full-time Location: In-office - Hyderabad (City Center)

Schedule: Monday to Friday: 12:00 PM - 10:30 PM 5:30 - 6:30

Saturday: 12:00 PM - 5:30 PM 6 working days per week (including Saturdays)

Sunday off

**Job Description**:
Imperial Dental Group is hiring Call Centre Assistants for our Hyderabad office to support our network of dental clinics in the United Kingdom.

You will be responsible for answering inbound calls from UK patients and booking appointments through our internal software.

This is a full-time, office-based position.

All equipment is provided, and you'll receive full training to ensure you're confident and ready for the role.

Key Responsibilities:
Answer phone calls from UK patients.

Book, cancel, or reschedule appointments accurately.

Provide professional and helpful communication at all times.

Maintain proper records and follow clinic protocols.

Requirements: High level of spoken and written English.

Fluent, clear communication over the phone.

Basic computer literacy.

Previous call centre experience is preferred.

Ability to work full-time in UK hours.

Reliable, punctual, and professional.

What We Offer:
In-office role in central Hyderabad.

Competitive salaries.

All necessary equipment provided (computers, headsets, etc.).

Full training and ongoing support.

Positive, team-oriented work environment.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹35,000.00 per month

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person



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