Office Intern

6 hours ago

Cannanore, India CLOUDEX HEALTHCARE Full time

An office intern is essential for the smooth operation of administrative functions in the Radiology Department. Their responsibilities include providing support, coordinating appointments, maintaining records, and facilitating communication, making them a valuable asset in a fast-paced healthcare environment.

**Key Responsibilities**:
**1.Administrative Support**
- **Scheduling and Appointment Coordination**:

- Manage patient appointments, including scheduling, rescheduling, and cancellations.

**Data Entry and Record Maintenance**:

- Accurately enter patient demographics, insurance information, and procedure results into the electronic medical record (EMR) system.
- Maintain patient files, including medical records, images, and reports.
- Prepare and maintain statistical reports on department activity.

**Inventory Management**:

- Assist in maintaining adequate inventory levels of supplies and equipment.
- Track and order supplies as needed.
- **Office Maintenance**:

- Maintain a clean and organized work environment.
- Assist with general office tasks such as answering phones, filing, and photocopying.

**2. Patient Coordination**
- **Greet and Register Patients**:

- Welcome patients to the department and provide them with necessary information.
- Verify patient identification and collect co-pays or other payments.
- Prepare patients for their procedures by providing instructions and answering any questions.
- **Provide Patient Education**:

- Explain procedures to patients in a clear and concise manner.
- Answer patient questions about their care and provide support.
- Educate patients on post-procedure care instructions.
- **Address Patient Concerns**:

- Respond promptly and effectively to patient inquiries and concerns.
- Escalate any unresolved issues to the appropriate staff.

**3. Record Keeping**
- **Maintain Accurate Medical Records**:

- Ensure the accuracy and completeness of patient medical records.
- File and retrieve medical records as needed.
- Maintain confidentiality of all patient information.

**4. Communication**
- **Internal Communication**:

- Communicate effectively with physicians, technicians, nurses, and other staff members.
- Coordinate patient care between different departments.
- Relay important information to the appropriate personnel.
- **External Communication**:

- Communicate with patients, families, and referring physicians.
- Answer phone calls and respond to inquiries in a professional and courteous manner.
- Schedule and coordinate appointments with referring physicians.

Pay: ₹8,000.00 - ₹9,000.00 per month

Schedule:

- Day shift

Work Location: In person

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