Customer Support

6 days ago

Mohali Punjab, India Jungleworks Full time

**Job Information**:
Industry
- InternetWork Experience
- 0-1 yearCity
- MohaliState/Province
- PunjabCountry
- IndiaZip/Postal Code
- 140306**Job Title**: Customer Support & Communication Intern

**Location**: Mohali, India

**Company**: Buddy (a brand of Jungleworks)

**About Us**: Buddy, a leading platform under Jungleworks, is dedicated to connecting individuals facing challenges like depression, stress, anxiety, relationship issues, and career concerns with professional consultants. Our mission is to provide timely, empathetic support through a network
- of skilled listeners and psychologists.

**Job Summary**: We are seeking a highly motivated and communicative intern to join our team. As a Customer Support & Communication Intern, you will be the frontline contact for our users, responsible for managing chats on social media, WhatsApp, and our customer support panel. You will also coordinate and schedule sessions between customers and consultants, ensuring a smooth and supportive experience for our users.

**Key Responsibilities**:

- Handle and respond to customer inquiries through social media, WhatsApp, and the customer support panel.
- Act as a liaison between customers and consultants, coordinating and scheduling appointments.
- Provide empathetic and effective communication to customers dealing with sensitive issues.
- Ensure timely follow-ups and maintain high standards of customer satisfaction.
- Collaborate with the team to improve processes and customer experience.
- Maintain accurate records of interactions and scheduling.

**Qualifications**:

- Strong verbal and written communication skills in both Hindi and English.
- Ability to handle sensitive conversations with empathy and professionalism.
- Excellent organizational skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of social media platforms and customer support tools.
- Prior experience in customer support or a related field is a plus.

**What We Offer**:

- Hands-on experience in a fast-growing industry.
- Opportunity to make a meaningful impact in people's lives.
- Mentorship and training from experienced professionals.
- A positive and supportive work environment.
- Join us in making a difference

  • Customer Care Executive

    7 days ago

    Mohali, Punjab, India Customer Solutions Full time

    **Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...

  • Customer Support Executive

    5 days ago

    Mohali, Punjab, India Think 360 Solutions Pvt Ltd Full time

    The Customer Support Executive will be responsible for providing excellent customer service to Food Delivery App users (Czech Republic based). This includes resolving customer queries and issues, providing information and support, and ensuring that customers have a positive experience. **Responsibilities**: - Provide information and support to customers -...

  • Customer Support Executive

    7 days ago

    Mohali, Punjab, India Zouma Full time

    Customer Support Executive (CSE) **Location**: Mohali **Type**: Full-time | On-site/Hybrid **Experience Required**: 1-3 years **About the Role**: **Key Responsibilities**: - Resolve customer issues promptly while ensuring a high level of customer satisfaction. - Work closely on **document verification**, order fulfillment, or support-related processes as...

  • Customer Support Executive

    3 days ago

    Mohali, Punjab, India Teleperformance Full time

    Teleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...

  • Customer Support Associate

    1 day ago

    Mohali, Punjab, India Venture Quest Full time

    This is a full-time on-site role for a Customer Support Specialist located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction and building positive relationships with...

  • Customer Support Representative

    3 days ago

    Mohali, Punjab, India Pranav Doors & Windows Pvt. Ltd - Dehradun, Delhi Full time

    Pranav Doors and Windows Pvt. Ltd. Is hiring for C**ustomer Support Executive** Experience**: 0-3 years Salary**:15-25k** ( Based upon Skills) Location: Mohali **Job Requirements**: - Maintain CRM database and update customer interactions accurately. - Collaborate with the marketing team to resolve customer issues. - Collect and analyze customer...

  • Customer Support Executive

    3 days ago

    Mohali, Punjab, India CLICKNCARE Full time

    We are looking for a **FEMALE CANDIDATE**who is ready to handle multiple task. If you're a quick learner with strong communication skills and a passion for growth, we’re ready to train and support you from Day 1. **Key Responsibilities** 1. **Customer Support** - Log complaints, service requests, and escalate issues to the technical team as needed. -...

  • Customer Support Representative

    2 days ago

    Mohali, Punjab, India Pranav Doors & Windows Pvt. Ltd - Dehradun, Delhi Full time

    Pranav Doors and Windows Pvt. Ltd. Is hiring for C**ustomer Support Executive** Experience**: 0-3 years Salary**:15-35k** ( Based upon Skills) Location: Mohali **Job Requirements**: - Maintain CRM database and update customer interactions accurately. - Collaborate with the marketing team to resolve customer issues. - Collect and analyze customer...

  • Customer Support Representative

    4 hours ago

    Mohali, Punjab, India Cresta Kans Full time

    **Job Description: Customer Support Executive** **Position**: Customer Support Executive **Location**: Chandigarh and Mohali **Job Type**: Full-Time **Key Responsibilities**: - Identify and resolve customer issues, ensuring satisfaction. - Provide detailed information about products/services. - Escalate unresolved queries to appropriate teams. - Maintain...

  • Customer Support Executive

    3 days ago

    Mohali, Punjab, India Blackbird Worldwide New York Full time

    **Immediate Opening: Customer Support Executive (Mohali Location)** **Key Responsibilities**: - Deliver excellent customer service by responding to queries, complaints, and feedback in a prompt and professional manner. - Resolve customer issues, ensuring satisfaction by providing accurate and timely information. - Maintain accurate records of customer...