Customer Support

8 hours ago

Mohali Punjab, India Jungleworks Full time

**Job Information**:
Industry
- InternetWork Experience
- 0-1 yearCity
- MohaliState/Province
- PunjabCountry
- IndiaZip/Postal Code
- 140306**Job Title**: Customer Support & Communication Intern

**Location**: Mohali, India

**Company**: Buddy (a brand of Jungleworks)

**About Us**: Buddy, a leading platform under Jungleworks, is dedicated to connecting individuals facing challenges like depression, stress, anxiety, relationship issues, and career concerns with professional consultants. Our mission is to provide timely, empathetic support through a network
- of skilled listeners and psychologists.

**Job Summary**: We are seeking a highly motivated and communicative intern to join our team. As a Customer Support & Communication Intern, you will be the frontline contact for our users, responsible for managing chats on social media, WhatsApp, and our customer support panel. You will also coordinate and schedule sessions between customers and consultants, ensuring a smooth and supportive experience for our users.

**Key Responsibilities**:

- Handle and respond to customer inquiries through social media, WhatsApp, and the customer support panel.
- Act as a liaison between customers and consultants, coordinating and scheduling appointments.
- Provide empathetic and effective communication to customers dealing with sensitive issues.
- Ensure timely follow-ups and maintain high standards of customer satisfaction.
- Collaborate with the team to improve processes and customer experience.
- Maintain accurate records of interactions and scheduling.

**Qualifications**:

- Strong verbal and written communication skills in both Hindi and English.
- Ability to handle sensitive conversations with empathy and professionalism.
- Excellent organizational skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of social media platforms and customer support tools.
- Prior experience in customer support or a related field is a plus.

**What We Offer**:

- Hands-on experience in a fast-growing industry.
- Opportunity to make a meaningful impact in people's lives.
- Mentorship and training from experienced professionals.
- A positive and supportive work environment.
- Join us in making a difference

  • Customer Support

    1 week ago

    Mohali, Punjab, India Quantsgrow Full time

    We are looking for customer-focused Support Executive to deliver services & Guide to our clients online. The ideal applicant will have a basic grasp of Computer knowledge Good Speaking, financial Market and Google sheet, strong problem-solving abilities, and a commitment to providing customer service. **Key Points**: - Problem-solving and conflict...

  • Customer Support

    6 days ago

    Mohali, Punjab, India Ditinus Technology Full time

    We are hiring with our Client for BPO sector: - **Position**:Customer Support (Voice Process ) (**Female**) **Location**:Mohali, Punjab **Experience**: Fresher **Qualification**: 12th Pass or Any Graduate **Shift**:Day shift (6 day working)Rotational weak off **Salary**:31,500 CTC Extremely high communication skills along with extremely good...

  • Customer Support

    1 week ago

    Mohali, Punjab, India Elite Business Solution Full time

    Customer Support Executive (International Process) - Work from Office in MOHALI - Shift: Night - Excellent communication skills - Immediate joiners preferred. *Graduate are eligible - Fresher are eligible To apply, share your resume with Sahil via WhatsApp at 7302016709 (no direct calls pls). **Job Types**: Full-time, Permanent, Fresher Pay: ₹25,000.00...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Teleperformance Full time

    Teleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...

  • Customer Support Representative

    2 weeks ago

    Mohali, Punjab, India Base2Brand Infotech Pvt. Ltd. Full time

    **Job Title**: Customer Support Executive **Shift**: 10 Hours per Day **Week Off**: 1 Day (Saturday _or_ Sunday) **Responsibilities**: - Resolve product or service-related issues promptly. - Maintain customer satisfaction through professional support. - Keep records of customer interactions and follow up as needed. - Collaborate with internal teams for...

  • Customer Support Representative

    4 days ago

    Mohali, Punjab, India Tech Essentia Full time

    **Job Title**: Customer Support Representative (Fresher) **Company**: Tech Essentia LLP **Location**: Mohali **Job Type**: Full-time **Experience Required**: 6 months (Freshers welcome) Tech Essentia is hiring a Customer Support Representative. If you're eager to start your career in customer service and have excellent English communication skills, we...

  • Customer Support Associate

    4 days ago

    Mohali, Punjab, India Venture Quest Full time

    This is a full-time on-site role for a Customer Service Executive Customer Service Executive located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction and building positive...

  • Customer Support Representative

    6 days ago

    Mohali, Punjab, India Venture Quest Full time

    This is a full-time on-site role for a Customer Service Executive Customer Service Executive located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction and building positive...

  • Customer Support Representative

    2 weeks ago

    Mohali, Punjab, India Pranav Doors & Windows Pvt. Ltd - Dehradun, Delhi Full time

    Pranav Doors and Windows Pvt. Ltd. Is hiring for C**ustomer Support Executive** Experience**: 0-3 years Salary**:15-35k** ( Based upon Skills) Location: Mohali **Job Requirements**: - Maintain CRM database and update customer interactions accurately. - Collaborate with the marketing team to resolve customer issues. - Collect and analyze customer...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Starr Group Pty Ltd Full time

    **Job role**: Customer support executive **About the Role**: As a Customer Support Executive, you will be the first line of defence for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...