Ar Caller

4 days ago

Mumbai Maharashtra, India KESTONE INTEGRATED Full time

**Responsibilities of AR Caller**:

- Analyze claim denials, identify trends, and initiate appeals to recover denied or underpaid claims.
- Collaborate with internal departments to address/direct billing, coding, and claim submission issues.
- Maintain accurate and detailed documentation of all interactions, actions taken, and account status.
- Adhere to strict HIPAA regulations and protect patient confidentiality.
- Meet and exceed daily productivity and quality metrics as established by the management.
- Contribute to process improvement initiatives within the revenue cycle team.

**Core Competencies & Qualifications**:

- College degree or equivalent.
- Minimum of 1+ years of experience in insurance collections, with a strong emphasis on claim follow-up and recovery.
- Comprehensive knowledge of payer regulations and billing processes.
- Strong analytical and problem-solving skills to identify and resolve claim issues.
- Excellent verbal and written communication skills to interact with payers, internal teams, and other stakeholders.
- Advanced proficiency in Microsoft Office Suite, particularly Excel.
- Ability to work independently and as part of a team.

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

**Experience**:

- AR Calling: 1 year (required)

Work Location: In person

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