Sales Operations
21 hours ago
We're Hiring Sales Coordinator for a leading Food & Beverage Company -Only Female
Position: Sales Coordinator
Segment: HoReCa (Hotels, Restaurants & Café/Catering)
Key Responsibilities:
1. **New Client Onboarding**:
Assist in the smooth onboarding of new clients, including gathering necessary
documentation, setting up accounts, and ensuring all client needs are
understood and met.
2**. Client Servicing**:
Act as the primary contact for ongoing client servicing, managing requests,
addressing issues, and ensuring a high level of customer satisfaction.
3. **Daily Order Booking & Processing**:
Book orders daily, confirm details, and coordinate with internal teams to
ensure timely and accurate order processing.
**4. Single Point of Contact (SPOC) for Client Coordination and Queries**:
Serve as the main contact for clients, handling all inquiries and providing
prompt and effective solutions.
5**. Coordination with Internal Teams**:
Collaborate with internal teams, including sales, marketing, operation and
logistics, to ensure excellent service, delivery and client satisfaction.
**6. Delivery Coordination**:
Oversee the delivery process, coordinate with logistics teams, and ensure
orders are delivered accurately and on time.
**7. Payment Follow-Ups**:
Track outstanding payments, follow up with clients to ensure timely collection
of payments as per agreed credit terms.
**8. Upselling and Cross-Selling**:
Identify opportunities to upsell and cross-sell products to existing clients,
enhancing their experience and driving additional revenue.
**9. Recording & Maintaining MIS Data**:
Accurately record and maintain MIS data, including sales records, client
feedback and escalations for ongoing analysis and improvement.
**10.Reporting and Feedback**:
Regularly update the sales team and management with reports on client
activities, feedback, and market insights to help shape strategies.
Pay: ₹23,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
Compensation Package:
- Yearly bonus
Schedule:
- Day shift
**Experience**:
- Sales Operations /Coordinator: 2 years (required)
- Customer service /Operation: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9769106910
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