Cse (Customer Support Executive)

1 week ago

Chennai Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full time

Role : crm Executive

Industry: Retail industry

Experience: 5 year

Language: malayalam or kannada and English

Salary : 25 CTC to 35 CTC

Immediate joining

**skill**

**Outbound Calling**:*

Making calls to potential customers to introduce products or services, often using leads generated by marketing or provided by the company.

Lead Generation:
Identifying and qualifying potential customers through various methods, including cold calling and following up on marketing-generated leads.

Product Presentation:
Clearly explaining the features and benefits of products or services to customers, highlighting their value and addressing any questions or concerns.

Sales Closing:
Negotiating prices, handling objections, and persuading customers to make a purchase, ultimately achieving sales targets.

Customer Relationship Management:
Building and maintaining relationships with customers to foster loyalty, encourage repeat business, and potentially upsell or cross-sell additional products or services.

Customer Service:
Providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

Sales Reporting:
Maintaining accurate records of sales activities, customer interactions, and progress toward sales goals, often using a CRM system.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Application Question(s):

- are u immediate joiner

**Experience**:

- telesales: 5 years (required)
- Customer support: 5 years (required)

**Language**:

- Malayalam (required)
- Kannada (required)

Work Location: In person

**Speak with the employer**
+91 9944135804

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