Team Member

6 days ago

Gandhinagar, India Bank of America Full time

Treasury Shared Service team handle monetary and non-monetary service requests for Treasury Clients. Team also supports more complex service requests for ACH, Research & Adjustment and Wires other than supporting Commercial Cards requests for US region

**Responsibilities**
- Understand client’s need and address it appropriately either by straight through processing or engaging appropriate business partner
- Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy
- Determine the best course of action for the Customer to resolve their query

**Education**
- Any Commerce / Finance Graduate

**Professional Experience**
- 0-1 Year

**Foundational skills**
- Fundamental understanding of Treasury Services
- Strong Analytical and Problem-solving skills
- Have strong communications skills - both verbal and written
- Effective Outlook Management
- Proficient with Microsoft Office products (particularly MS Excel, Word)
- Have strong organization skills -ability to switch between tasks and to prioritize work effectively
- Willingness to learn and adapt to business needs
- Must have an eye for detail

**Desired skills**
- Must be collaborative / curious / driven / continuous learner
- Ability to multitask and adapt to change
- Self-motivated and results orientated
- To be flexible to work in rotational shifts

**Work Timings**
- 8.30 PM to 5.30 AM IST (Changes as per US day light saving requirement)

**Job Location**
- GIFT City

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