Telecaller

2 weeks ago


Noida Uttar Pradesh, India IIT Kanpur Development Foundation Full time

Responsibilities and Expectations

Officer - Batch Fundraiser - Roles & Responsibilities
- Call alumni who have pledged but not yet donated, explain giving options, and encourage completion of donations.
- Maintain accurate records of conversations, responses, and follow-up needs.
- Assist in maintaining and updating batch-wise donor tracking sheets.
- Coordinate with batch coordinators when required for alumni responses and follow-ups.
- Support the Fundraising Team in creating summaries and dashboards on batch progress and alumni engagement.
- Conduct initial outreach to corporate CSR teams, HR heads, and decision-makers to gauge interest in partnering with IIT Kanpur.
- Collect and record relevant contact details, CSR focus areas, and partnership history.
- Identify warm leads and share with the Corporate Partnerships team for further engagement.
- Maintain structured trackers for alumni and corporate calls, including call outcomes and next steps.
- Support basic reporting for calling campaigns (daily/weekly summaries).
- Coordinate with the Data and Fundraising teams to keep donor and lead databases updated..
- Assist in batch fundraising activities by making follow-up calls and tracking alumni engagement.
- Contribute insights to improve communication scripts and donor messaging.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Work Location: In person


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