Staff Product Designer

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

To succeed in this role you must have experience in:

- Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
- Quickly and iteratively create user flows, wireframes, prototypes, low and high fidelity mockups
- Closely collaborate with product teams to ensure that designs meet all stakeholder needs
- Closely collaborate with engineering teams to ensure designs are feasible to build
- Elaborate design specs with written acceptance criteria (in Jira)
- Follow the development process to ensure designs are built to spec by performing design review sessions and working closely with QA engineers
- Design projects for both long and short-term vision of product
- Collaborate with other designers to ensure consistency with user experience and patterns across product offerings
- Work with cross functional UX teams, such as Research, Content Design and Design systems
- Excellent communication & presentation skills
- In-depth knowledge about all things UX and UX processes

Desired Qualifications:

- Bachelor’s degree or higher from an accredited university in a Computer Science, Interaction Design, and/or Visual Communication Design discipline (Masters’ degree or equivalent work experience preferred)
- Minimum of 13 years of experience in digital product development such as desktop or mobile apps and/or digital ecosystems
- Experience working closely with Agile development teams and ensuring code is built to spec
- Experience creating, maintaining, and using a design system
- Experience designing in Figma
- Availability to work early mornings/evenings to accommodate colleagues in various time zones
- A detailed portfolio of design work that outlines your specific role, decisions, and challenges for at least two large-scale projects
- Experience designing SaaS products for a B2B company
- Experience in the Contact Center industry
- Experience working on global and remote teams

What we offer:

- Mediclaim benefits
- Paid holidays
- Casual/Sick leave
- Privilege leave
- Bereavement leave
- Maternity & Paternity leave
- Wellness programs & coaching
- Employee referral bonus
- Professional development allowances
- Night shift allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.