Reservations Executive

4 days ago

Jaipur, India Moustache Escapes Full time

We are looking for a Reservations executive to join our company as a travel consultant who can create and organize memorable trips for our guests. You will be required to interact with our guests and guide them toward picking the best experience package to suit all of their requirements and interest. Your contribution will impact our company as well as the satisfaction of our customers and drive profits.

**Job Description**:

- Help guests to identify their ideal travel plans based on their interest and requirements.
- Study and assimilate all information regarding travel destinations such as prices, weather, language, activities, etc.
- Provide end to end service while organizing a trip from reserving the accommodation, arranging trekking experiences and creating the itinerary.
- Provide all relevant and essential information to the Guests regarding their travel.
- Sell the appropriate experience to the Guests.
- Negotiate any customizations or modifications requested and accommodate to the best level possible.
- Resolve any problem that arises regarding the trip for the Guests.
- Regularly update a database containing Guest details and their travel information.
- Reach the sales and revenue targets.
- Take advances / refunds from / to the guests against the bookings done.
- Regularly maintain a good relationship with our guests.
- Ability to handle rejection and stress in soliciting customers.

**Requirements**:

- Bachelor's degree in travel and tourism, hospitality business or relevant fields is MANDATORY
- Prior experience as a reservations executive in a hotel, a travel agent or an avid traveller is a bonus (1 year or more).
- Basic knowledge of traveling software and procedures.
- Basic computer skills and software like MS Office.
- Multilingualism is an advantage.
- Excellent communication, people skills and problem solving skills.
- Efficient negotiation and sales skills

**Job Types**: Full-time, Walk-In

**Job Types**: Full-time, Permanent

Job location is Jaipur

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Jaipur, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

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