Customer Care Executive
1 week ago
**Main Responsibilities**:
- Answer customer inquiries about products and services via different communication channels.
- Resolve customer complaints promptly and effectively.
- Provide support with product use, technical issues, and troubleshooting.
- Process orders, cancellations, and returns.
- Document customer interactions and maintain detailed records.
- Guide customers through using product features.
**Requirements**:
- Bachelor’s degree in a related field is a plus.
- Fresher or Previous experience in customer service or a similar role.
- Proficiency in using customer service software, CRM systems, and other digital tools.
**Job Types**: Full-time, Fresher
Pay: ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
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