Repair Technician

3 days ago

Mumbai Maharashtra, India ADVANCED BOLTING SOLUTIONS PVT. LTD Full time

**Job Title**: REPAIR TECHNICIAN

**Location**: DAMMAM, Saudi Arabia

Salary - SAR 3000 to 3500 in hand

**General Purpose**
- Complete repairs and calibration of equipment. All models including hydraulic, pneumatic, manual, impact, and electric torque tools, pumps, gauges and other sold equipment. You will work with the Operations Supervisor and administrative staff daily to ensure the smooth processing of service jobs and quotations. Scheduling workload and basic service reporting functions. You will liaise with internal and external customers to deliver a timely and efficient service experience. Participation in weekly toolbox meetings and adhering to corporate policies and procedures.

▪ Repair and calibrate customer equipment, loaner, rental, & demo equipment. Shipping and receiving

as required.

▪ Upon receipt of items, tag with required information for all incoming equipment.

▪ Complete internal estimates quotes to prepare customer quotations

Ensure all items /components are properly cleaned. Remove grease, grime, dirt, wipe down. Grind

unsafe burrs that are sharp. All items must be presentable and in better condition then received

prior to return to service or to customer.

▪ Prepare items for shipment, verify all customers items match what came in initially.

▪ Maintain stock levels for workshop needs & submit weekly replenishment order to supervisor

▪ Process & submit warranty claims upon completion.

▪ Warehouse & workshop maintenance - general housekeeping and tidying of the warehouse and

surrounding area including a weekly clean of workbenches

▪ Complete additional tasks associated with weekly stock shipments and assisting in the warehouse

where required.

▪ Attend new product training when necessary to stay up to date with new technology and repair

guidelines.

▪ Adhere to all company quality systems requirements. Complete all necessary testing of calibration

stands when required.

▪ Demonstrate excellent customer service by conducting daily activities, communications and

interactions in a cooperative, positive and professional manner.

▪ Responding to phone inquiries from sales or customer inquiries.

▪ Customer walk-ins.

**SKILLS AND ATTRIBUTES**:
ESSENTIAL
- Driving license will be an advantage.
- Proficient in reading, writing and speaking English. Knowledge of Arabic will be an advantage.
- Minimum 5 years experience in a service or maintenance environment.
- Must have relevant technical qualification like Diploma in Engineering ( Mech/Elect/Instrum/etc.) ITI or equivalent.
- Computer literacy will be added advantage including use of Word, Excel, Outlook, & general navigation

Pay: ₹75,000.00 - ₹80,000.00 per month

Work Location: In person

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