Bpo Trainer

Company DescriptionV CATCH is a Six-Sigma driven organization headquartered in Bengaluru, specializing in providing cost-effective and efficient BPO services. With decades of collective experience in the BPO industry, V CATCH has expanded its expertise to industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real Estate. Leveraging state-of-the-art...

**Job Summary**:As a Trainer for our Customer Support team, you will be responsible for designing, developing, and delivering training programs for our agents to ensure they are equipped with the necessary knowledge and skills to deliver exceptional customer service. You will work closely with our Operations and Quality Assurance teams to identify knowledge...

We are hiring Trainers-BPO, with 1+ years of experience with good English and Hindi. We do have a good salary packages. **Salary**: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay types: - Joining bonus - Performance bonus - Yearly...

Process Trainer Duties and responsibilities - Work with managers to determine training needs **Conduct seminars, workshops, individual training sessions etc. ** Prepare educational material such as module summaries, videos etc. **Support and mentor new employees ** Plan and schedule training sessions **Design and implement training programs ** Select and...

We need a BPO Trainer urgently who can train batches for our upcoming Sales or Collections process. English & Hindi are mandatory for a Trainer **Salary**: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Joining bonus - Performance bonus -...

**About the Role**: **Key Responsibilities**: - Conduct **process and soft skills training** for new hires and existing employees. - Design and develop **training modules, SOPs, and process documents**. - Evaluate trainees’ performance through assessments, feedback, and on-the-job monitoring. - Collaborate with operations and quality teams to identify...

About The OpportunityA role in the Business Process Outsourcing (BPO) and customer experience management sector supporting large-scale contact center operations across India. This on-site position focuses on agent onboarding, upskilling, and sustaining high service quality across voice and digital channels. You will join a fast-growing, operations-driven...

Immediate require BPO Process Trainer with 1 year relevant experience Location - Whitefield Bangalore - Manage knowledge transfer, material development and training delivery - Standardize training modules - ensuring alignment with new process releases - Execute process training to Operations team and calibrate results across. - Collaborate with Quality team...

**Education** Graduate **Preferred Background** Banking Domain **Eligibility Criteria** i) Minimum 24 months experience, must be aware of Hindi and Kannada ii) Should be aware of basic Excel and Able to handle team iii) Banking Knowledge is a must. a) Identify and access future and current training needs b) Draw an overall or individualized training...

Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPAQuality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPASales Trainer: Minimum...