Reservation Associate
3 days ago
**Job Description** JOB PURPOSE**
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
**EXECUTIVE RESPONSIBILITIES & EMPOWERMENT**
- Liaises with Sales & Marketing Team and Front Office Team in day to day operations
- ** KEY OPERATIONAL RESPONSIBILITIES**
**Financial**
- Identify optimal, cost effective use of the resources and educate the team on the same.
**Operational**
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Perform all the duties that are common and any other duties assigned by the Reservations Manager/Asst Manager/Team Leader.
**Business plan /Analysis**
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events
**Team Management**
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
**General Duty**
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Be ready and responsible for any job, which may be assigned by the Management
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Reservation Associate
4 days ago
Delhi, India Hyatt Regency Delhi Full timeSummary - You will be responsible to provide an excellent and consistent level of service to your customers. The Reservation Associate is responsible to contribute to the smooth and efficient running of the room reservations within the Rooms Division**Qualifications**: - Diploma/qualification in Hospitality or Tourism Management
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Reservations Associate
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Reservation Executive
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Reservation Executive
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Delhi, Delhi, India Bloom Hotel Group Full timeAbout BloomBloom Hotels is one of India's fastest-growing hospitality brands with 70+ properties. Known for design, tech-enabled service, and guest-first stays. Bloom operates four sub-brands focused on smart, high-quality hospitality.If you're driven, dynamic, and guest-obsessed, this is where you bloomKey Responsibilities1. Handle reservation calls,...