Customer Service Associate Iv
4 days ago
Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.
**Job Requirements**:
- Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
- Investigating credit and debit requests and queries to issue credit/debit as necessary.
- Answering technical queries from customers using online technical references and to offer alternatives using available resources.
- Driving corrective actions and improvement projects that will raise customer satisfaction levels.
Typically requires 2 or more years of related work experience. Experience in SAP and order management. Completion of an AA degree or equivalent is preferred. It is for US Shift.
**Competencies**:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**Compensation**:
**What TE Connectivity Internship Program offers**
TE has a robust internship program that provides our interns with an abundance of resources to feel included as part of our Team. Every summer we coordinate various educational and networking events for our interns. The TE University Relations team will be hosting virtual meetups, information sessions, tours, skill building presentations, and topping it off with National Intern Day celebration activities.
A unique employee resource group we have is the Young Professionals Employee Resource Group (ERG). This group is committed to creating a highly engaged and empowered cross-functional network of young professionals by placing high value in Professional Development, Networking Opportunities and Community Involvement to drive the success of our interns.
In addition to the ERG, we also provide our interns with complete access to our internal library of self-lead courses. These courses include academies like leadership to help the interns develop their development in becoming future leaders at our organization. To help with their professional growth, we provide access to Mentors via our NAVIGATE platform. Mentors serve as a guide to navigate the organization and provide additional support in their career endeavors at the company. Our program provides a holistic experience for interns that targets professional development and personal growth.
Our internship program typically runs May thru August and gives students the opportunity to work on projects that contribute to the success of their team and build on their classroom experience. Throughout the 10-12-week program, interns will be provided with:
- Onboarding & Orientation
- Professional Development Workshops
- Networking Opportunities
- Operations Experience
- Executive Exposure
**Timeline**
EOE, Including Disability/Vets
**Important Notice Regarding Recruitment Fraud
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