Customer Service Assistant

4 days ago

Aashiana Lucknow Uttar Pradesh, India Fill The Basket Full time

Answering face-to-face and online inquiries in a professional and timely manner.
- Processing customer concerns to the respective departments involved.
- Recording and monitoring the progress of customer tickets.
- Managing relationships with customers and providing resolutions to complaints.
- Coordinating the dispatch of products and services to customers.
- Selling additional goods, services, and promotions.
- Creating and updating customer databases.
- A passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Being happy to take the initiative and make decisions that are right for customers.
- An excellent team player with great communication skills.
- A desire to succeed in your role.
- The ability to work under pressure.
- Exceptional timekeeping and reliability.
- A safety-first mindset.
- Previous culinary experience is an advantage.
- Food Safety Hygiene Level 1.
- Ability to work unsupervised and deliver quality work.

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹9,142.93 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (required)
- Customer service: 3 years (required)
- Hotel: 3 years (required)
- Hotel management: 3 years (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9517557799
Expected Start Date: 01/12/2024

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