B.pharmacy

1 week ago

Mumbai Maharashtra, India Olives Suppliers and Marketers Full time

Job Description for Customer Care Executive (CSE)

*Position:* Customer Care Executive (CSE)

*Language:* Telugu and Bengali, Kannada or English

*Location: Satacruz

*Job Type:* Full-time

*About Us:*

We are a leading pharmaceutical company seeking experienced Customer Care Executives (CSEs) to join our team. As a CSE, you will be responsible for providing excellent customer support and resolving queries related to our pharmaceutical products.

*Responsibilities:*
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and support to customers
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer issues

*Requirements:*
- D.Pharm, B.Pharm Graduate, or pharmacy work experience
- Excellent communication skills in Telugu/Bengali and English
- Strong customer service skills
- Ability to work in a fast-paced environment

*Desired Skills:*
- Knowledge of pharmaceutical products and industry
- Experience with customer relationship management (CRM) software
- Strong problem-solving and analytical skills

*What We Offer:*
- Competitive salary and benefits package
- Opportunities for career growth and development
- Training and support to enhance your skills

*Recruitment Process:*

We are initiating the recruitment process for the Telugu and Bengali, Kannada, English language CSE positions.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹240,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- Please provide these credentials:
Name:
Phone number:
Current location:
Total experience:
Relevant experience:
Current CTC:
Expected CTC:
Notice period:
Work Location: In person

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