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Onboarding Coordinator

2 weeks ago

Bengaluru, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

Description - Managed Service’s
- An innovative, flexible and collaborative work environment
- Be part of an organisation that values diversity, inclusion, and respect

About The Role

Role Location: Bengaluru

Role Type: Managed Services
- Collaborate with all relevant internal stakeholders effectively to ensure results are achieved
- Focus on continuous improvement of the process and Maintaining a focus on reducing costs to ANZ while Adhering to ANZ policies and values
- Accurate & timely reporting of work results to the Team Leader/manager on a daily basis.

Your key priorities and responsibilities include:

- Meet Turn-Around-Time target 100%
- Meet accuracy target of 98%
- Prioritising and actioning Onboarding and Background check cases in ServiceNow
- Should be able to multi task
- Should be open to work in different shifts based on the geography supported
- Customer Satisfaction, Value Addition and Adherence to the process and policy

About You

To grow and be successful in this role, you will ideally bring the following:

- Knowledge of end to end recruitment and onboarding process process (Background checks)
- At least 2 years of experience in relevant industry preferred.
- Strong customer ethic to provide quality and timely customer service
- Should have good written and verbal communication skills
- Maintain data integrity
- Well-developed MS excel skills
- Extensive experience in admin in a fast paced and changing environment with mínimal supervision
- Strong organisational skills with the ability to multi-task and prioritise work and self-organised to achieve the business goals
- Strong customer service focus with attention to accuracy and detail